This Privacy Policy explains how Tourist Trails processes personal data in connection with its website and culinary and market tour services in Switzerland.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where retention is no longer required, or restriction of certain processing activities. You may also object to processing in limited circumstances and ask for clarification about how your data is used.
To protect privacy, we may ask for information needed to verify your identity and understand the scope of the request. If a request cannot be fully granted, we will explain the reason where permitted by law.
We retain personal data for the period necessary to handle inquiries, manage bookings, complete tours, maintain business records, and meet legal or accounting obligations. When data is no longer needed, it is deleted, anonymized, or archived in a restricted form where required by law or operational necessity.
The current version applies from the date it is published on the website. If we make material changes, we will update the policy text and may provide a notice through the website or another suitable communication channel.
We use personal data to respond to inquiries, prepare and confirm bookings, collect dietary or route-related information, coordinate venue availability, arrange meeting details, process payments, manage customer communication, and deliver the booked tour experience. We also use data to maintain records, improve operational reliability, and meet legal, accounting, and security requirements.
We may disclose personal data to service providers that support website hosting, communications, payment processing, record keeping, or other administrative functions. We may also share limited booking details with venues or other operational partners involved in confirming availability, route planning, or tasting arrangements. These parties are expected to use the data only for the assigned purpose.
We may share personal data where required to comply with legal duties, respond to lawful requests, protect our rights, or support the establishment, exercise, or defense of legal claims. This may include disclosure to courts, regulators, tax authorities, or other competent bodies when necessary.
Privacy overview
This section outlines the main categories of information processed, where it may come from, the cookie technologies in use, and the choices available to users.
We may process identification and contact details, booking and payment information, dietary preferences or other tour-related requirements, meeting-point and attendance details, communication records, and technical data such as device or browser information. Where relevant, we also process information needed to plan routes, confirm venue availability, and manage private group requests.
We receive data from website inquiries, email or phone communications, booking requests, payment-related interactions, and information shared during planning for a culinary or market tour. We may also generate limited operational data when the website is used, such as basic usage and device information.
Cookies may be necessary for core site functions, used to remember preferences, or used to understand how the site is accessed and used. Some cookies are temporary and end when the browser session closes, while others remain for a limited period to support repeated visits and settings.
You may manage cookies through your browser controls and, where available, through on-site preference tools. Blocking some cookies may affect form functions, session handling, or the stability of certain website features.
